By David Freemantle
During this uncomplicated, sharp, and snappy consultant, recognized writer David Freemantle bargains recommendation on how one can develop into an inspirational chief and forge a crew that forever plays at its top. The Biz: 50 Little issues That Make a massive distinction to group Motivation and management presents fifty little issues managers can do to encourage and lead a well-oiled, satisfied, and effective group. Freemantle makes doing the Biz an interactive method, training humans to Make A distinction (even to shape M.A.D. groups!). step by step, daily, with concentration and aptitude, you could encourage and lead humans to accomplish incredibly good and accomplish extraordinary effects.
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Extra resources for The BIZ: 50 Little Things That Make a Big Difference to Team Motivation & Leadership
13 Disappear 14 Tell stories 15 Celebrate any success 16 Touch your team 17 Clean toilets, push trolleys, and serve customers 18 Inspire team members 19 Write, ring, and remember Biz 13-19 3/8/04 7:58 PM Page 32 DISAPPEAR Ensure that periodically you free yourself up from the workplace. We have already noted that the best team leaders give top priority to their people and finding time for them. They are there when their people need them. But this does not mean that they have to be physically present all the time.
Some of the magic companies around today include eguk, the Virgin Group, Pret A Manger, Singapore Airlines, Happy Computers, Innocent Drinks, and Semco-Brazil. The magic comes down to many of the little things that their people do on a day-by-day basis. These make a big difference to customers and as a result have a big impact on the business. 13 Disappear 14 Tell stories 15 Celebrate any success 16 Touch your team 17 Clean toilets, push trolleys, and serve customers 18 Inspire team members 19 Write, ring, and remember Biz 13-19 3/8/04 7:58 PM Page 32 DISAPPEAR Ensure that periodically you free yourself up from the workplace.
Taking the lead means seeking out opportunities for improvement and following them, whether they are new ways to please customers or even better ways of motivating the team. Here are some examples of the kind of lead you can take as a team leader in order to be the best: 48 Biz 20-26 4/8/04 7:31 AM Page 49 ✔ Work exceptionally hard to achieve the best results for the business so that you never let the company down and are always in the lead when it comes to meeting if not exceeding targets. ✔ Pioneer new ways of motivating your team so that you become a leading example in the company of generating high morale (for example, agreeing that they can work at home whenever they think best).